About Carmel Care

Support built around the person, not the roster.

A Canberra based registered NDIS provider, working with participants, families and coordinators.

Who we are

Carmel Care provides NDIS support across Canberra, from community access and domestic assistance through to transport, companionship and skill development.

We take the time to understand each participant, so the support you get actually fits your goals, your routine and the way you like things done.

Every arrangement starts with a free meet & greet and a written support plan, so you always know who is coming, what each shift involves and how things are tracking.

Carmel Care team members high-fiving in a collaborative office setting

Meet the team

The people behind every shift, plan and phone call at Carmel Care.

Alan Mathew, Managing Director at Carmel Care

Alan Mathew

Managing Director

Don Scaria, Lead Support Coordinator at Carmel Care

Don Scaria

Lead Support Coordinator

Sonia Walia, Office Manager at Carmel Care

Sonia Walia

Office Manager

Eldhose Biju, Operations Coordinator at Carmel Care

Eldhose Biju

Operations Coordinator

Eldhose Biju, Operations Coordinator at Carmel Care

Yianna Lopez

What we work to

Four commitments that shape how every shift is planned and delivered.

01

Personalised

Support matched to your needs, goals and preferences, not a one size fits all roster.

02

Clarity

A written support plan and, where suitable, staff profiles shared before support begins.

03

Communication

Honest, open updates with participants, families and coordinators.

04

Participation

Support that builds skills and connection, not just fills a shift.

How support starts

The same three steps, whether you need a few hours a week or ongoing support.

01

Free meet & greet

We meet you first, at no cost, before anything is agreed. Bring family or your coordinator along.

02

Support plan created

We put in writing what happens each shift, who is delivering it and what you are working towards.

03

Support starts, with follow-up

Once support begins, our team stays in touch and checks in to make sure it is working for you.

Start with a free meet & greet

Tell us what support you are looking for. We meet first, at no cost, and only get started once the plan and the people feel right.

Phone

0421 547 945

Email

info@carmelcareservices.com.au

Service area

Canberra, ACT