Free meet & greet
We meet you before support begins, at no cost, so you can decide without any pressure.
Clear communication is part of the service, not an extra.
We meet you before support begins, at no cost, so you can decide without any pressure.
A plan that sets out what happens each shift and who is delivering it, agreed before support starts.
Where suitable, you will know who is coming to your home before the first shift.
Progress and invoice updates available whenever you or your coordinator need them.
Our team checks in regularly to make sure support is still working well for you.
Updates shared with your coordinator so everyone stays informed.
We set up reporting from the start, so there is nothing to chase at plan review time.
Progress updates shared against your goals
A named contact who manages the support, not a call centre
Invoice updates available on request
Clear processes for reporting and following up on any concerns
Tell us what support you are looking for. We meet first, at no cost, and only get started once the plan and the people feel right.
Phone
0421 547 945
info@carmelcareservices.com.au
Service area
Canberra, ACT